Terms of service

Welcome to Timeluxe. Please read these Terms of Service carefully before using our website (www.timeluxe.in) or purchasing from our store. By accessing or using our services, you agree to be bound by these terms.

1. General Information

Timeluxe (“we”, “our”, “us”) operates an e-commerce platform that sells exclusive men’s fashion inspired by timeless old-money aesthetics. These Terms apply to all visitors, users, and customers of the website.

2. Eligibility

You must be at least 18 years old to use our website or purchase our products. By using our services, you confirm that you meet this requirement.

3. Products & Orders

  • All products displayed are subject to availability.

  • We reserve the right to modify or discontinue any product at any time without prior notice.

  • Once you place an order, you will receive an order confirmation email. This does not guarantee acceptance of your order.

  • We may cancel or limit quantities purchased per person or household if we suspect fraudulent or unauthorized activity.

4. Pricing & Payment

  • All prices are listed in INR and are inclusive of applicable taxes unless stated otherwise.

  • We accept payments via [mention payment methods: Razorpay, UPI, Debit/Credit Card, etc.].

  • Timeluxe reserves the right to change product pricing at any time without notice.

5. Shipping & Delivery

  • We aim to dispatch orders within 2-5 business days.

  • Shipping timelines may vary based on location and order volume.

  • Delays caused by third-party couriers or unforeseen circumstances are beyond our control.

6. Returns & Exchanges

  • We accept returns/exchanges only for eligible products under specific conditions. Please refer to our Return & Exchange Policy.

  • Return requests must be made within 7 days of delivery.

  • Products must be unused, unwashed, and in original packaging with tags intact.

7. Intellectual Property

All content on the Timeluxe website — including logos, product images, videos, and text — is the intellectual property of Timeluxe and may not be used without prior written consent.

8. User Conduct

You agree not to:

  • Misuse or interfere with the website’s functionality.

  • Post or transmit any harmful or illegal content.

  • Attempt to gain unauthorized access to our systems.

9. Limitation of Liability

We do our best to ensure accuracy in our listings and content. However, Timeluxe is not liable for:

  • Any indirect or consequential loss arising from use of our services.

  • Errors in product descriptions or typographical mistakes.

10. Privacy

By using our services, you agree to our Privacy Policy, which explains how we collect, use, and protect your data.

11. Termination

We reserve the right to terminate your access to our services at any time, without notice, for violating these terms or engaging in harmful conduct.

12. Governing Law

These Terms of Service are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts in Calicut, Kerala.

 

These terms of service and any separate agreements whereby we provide you services shall ne governed by and constructed in accordance with the laws of India.